Frequently Asked Questions
The following information is a collection of issues that are frequently received at the M2 Technology helpdesk. If you cannot find a suitable solution here, we encourage you to send a description of the issue, any screenshots and any troubleshooting that you have already completed to
tech@m2technology.com.au.
Supervisor Software
Back to index
[applicable to stand-alone SS]
Follow the screen prompt and send click the “request unlock” button. Re-generation of an unlock code is charged at $33 including GST
Follow the screen prompt and send click the “request unlock” button. Re-generation of an unlock code is charged at $33 including GST
Supervisor Software is licensed to each individual business. Unfortunately if you have misplaced your copy you will need to purchase a new copy. Your IT department may be able to retrieve the software from your old computer or have a back-up copy.
What are the different software packages available for Flexicall Manager / FCM2? See below.
Provides voicemail to desktop via LAN. Free software available from customer download pages.
*Windows 7 users will require latest client software and download the Windows 7 Client Hint Sheet.
Allows for implementation of desktop SMS and administration of “Client” software.
Allows access for system management – requires unlock code to implement. Must be purchased independently from UMS
Combines and manages your voicemail with your email. Must be purchased independently from Supervisor Software.
Incorporates Supervisor Software, UMS and Client Administrator in one software package.
TMS can be purchased independently as part of an upgrade path for a Flexicall Manager
TMS can be purchased independently as part of an upgrade path for a Flexicall Manager